Host families will enter this journey when a Rematch Requested case has been created. Since there is only one email in this journey, host families will exit this flow once they receive the email.
Lastest updated: 0000/00/00
Rematch Journeys
)
Purpose and Aim of the Communications
The purpose of the email in this journey is to acknowledge the rematch with the family, remind them that we are here to support them through the process, inform them of the next steps, and provide resources to help them understand what to expect.
)
Rematch Email
Naming convention: HF_310_Rematch
Host families will enter this journey once a Rematch Requested case has been created and will receive the rematch email that same day. After receiving the email, they will exit the process.
To preview the email, click the relevant copy below:
Email 1 - Next steps during rematch
CONTENT | DURATION |
Email 1 | DAY 1 |